ONLINE STORE POLICY
CUSTOMER CARE
Core Policies
Our policies cover shipping (Pan-India delivery in 3-14 days, free over ₹1999), returns (15 days for unused items), and exchanges (free for same-value stock). All transactions use secure payments like UPI, cards, and wallets; we do not accept cash on delivery.
Order Guidelines
Orders process in 1-2 business days (same-day before 2 PM IST, Mon-Fri). No minimum order value. Track via email link; we ship to almost all PIN codes.
Product Care
Fabrics are kid-safe (breathable cotton/pashmina). Follow tag instructions: machine-wash cold, air dry. Pashmina items are hand-knitted by Ladakh women’s groups,handle gently.
Customer Support
Contact support@littleapricot.com for issues. We reserve the right to refuse service for policy violations (e.g., excessive returns). Policies may update.
PRIVACY & SAFETY
Little Apricot prioritizes your privacy and the safety of your children’s data in every transaction.
Data Collection
We collect only essential information like name, address, email, and payment details for order fulfillment, shipping, and communication. No sensitive data (e.g., financial info) is stored longer than needed, and we never sell or share it with third parties without consent.
Security Measures
Your data is protected with SSL encryption, secure payment gateways (UPI/cards), and industry-standard safeguards against unauthorized access. We follow best practices to prevent breaches during transmission and storage.
Your Rights
Access, correct, or delete your data anytime via support@littleapricot.com. Cookies track site usage for better experience (opt-out available). We comply with Indian data laws; retention is limited to service needs and legal requirements.
PAYMENT METHODS
Razorpay